Account Deletion Request
We're sorry to see you go! If you'd like to delete your Harmonized Trades account and all associated data, we're here to help.
How to Delete Your Account
Delete from the App
- Open the Harmonized Trades app on your device
- Tap Settings — you land on General
- Scroll to the bottom of General and tap Delete My Account
- Confirm when prompted
Your account and all associated data are permanently deleted immediately upon confirmation. This action cannot be undone.
Delete via Email (Alternative)
If you're unable to access the app, you can request account deletion by email. We'll process your request within 30 days.
Request Account Deletion via Email
Email: support@harmonizedtrades.com
⚠️ Important: Account deletion is permanent and cannot be undone. All your data will be permanently deleted.
What Will Be Deleted
When you delete your account, we will permanently remove:
- Your user profile and account information
- All accounts and trades
- All Schwab and Fidelity account data and transactions
- All user settings and preferences
- All custom sources and strategies
- All diagnostics and logs
- All associated data stored in our systems
What Happens After Deletion
- Processing Time:
- In-App Deletion: Your account is deleted immediately upon confirmation
- Email Request: Your account will be deleted within 30 days of your request
- Confirmation: For in-app deletion, you'll see a confirmation message. For email requests, you'll receive an email confirmation when the deletion is complete
- Subscriptions: Deleting your account does not cancel your subscription. Basic and Pro are billed by Apple or Google, and they keep renewing until you cancel them there. Cancel first, then delete. On iPhone or iPad: Settings → your name → Subscriptions. On Android: Google Play Store → Payments and subscriptions → Subscriptions.
- Legal requirements: Some records, such as purchase and subscription history, may be retained where we are required to keep them by law.
Alternative: Just Uninstall the App
If you just want to stop using the app but might return later, you can simply:
- Uninstall the Harmonized Trades app from your device
- Your account and data will remain intact
- You can reinstall and log back in anytime
Questions?
If you have questions about account deletion or data privacy, please review our Privacy Policy or contact us at support@harmonizedtrades.com.
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